We are delighted to announce that Kairos WWT has been awarded the PQASSO Quality Mark at Level 1. PQASSO (Practical Quality Assurance System for Small Organisations) is the leading quality standard developed for the third sector, by the sector. The standard requires organisations to evidence that they meet the standard required across 12 key areas including Planning, Governance, Leadership & Management, User-Centred Service, Managing People, Learning & Development, Managing Money, Managing Resources, Communications & Promotions, Working With Others, Monitoring & Evaluation and Results.
Staff, trustees, volunteers and a Service-User Representative have made a concerted effort over the last 18 months to work towards this standard which culminated in a site visit in November. We were so pleased with the feedback from this visit:
“Kairos WWT is a very small but very professionally run charity staffed by extremely committed and enthusiastic trustees, staff and volunteers. It provides a holistic and most effective service to its users, who have very complex needs. It meets the PQASSO standard at Level 1 in all respects in all 12 quality areas”.
Here at Kairos WWT we feel very fortunate to have the skills, support and commitment of a great team of trustees, volunteers and staff and are proud of the work that our organisation achieves.